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Saturday 3 September 2011

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I had a bad day. I went decided on retail therapy to improve matters – I wanted an e-reader.

The bad day continued. I went to computer shop at a small mall nearby. I was told it 'was expensive, about R1500' and they did not have any. I could not think why the man told me they were expensive, as for me that amount was not unreasonable.

I went to the V&A Waterfront. I went to the largest computer shop, part of a chain. I saw three salesmen playing a computer game and asked if I could interrupt them, and could I see an e-reader. They showed me the three models they had on offer. The one I liked had no price but the salesman went and found the price – R2500. I told him I would like to see others at the Waterfront, probably at the large bookshop and may come back. (He neglected to encourage me to return or tell me the bookshop had none, and there were none to be bought anywhere at the Waterfront.) I walked around not able to find any other e-readers and finding a total lack of interest in selling me anything. Eventually I went back to my home town without an e-reader and puzzled about my lack of success.

I went to a large mall in my area, to a computer shop, part of the same chain as found at the Waterfront, but no salesperson even bothered to attend to me when I was peering in the locked display window of e-readers. I left the shop without an e-reader and fuming.

I HAD to have an e-reader but the bricks and mortar shops could not be bothered to sell me one. So I bought it online.

I have spent the last few days puzzling on the lack of service and have reached a solution. I looked too poor to afford one or I looked too old to know how to use computer equipment or I looked wrong, whatever that is.

Well, to all those shop assistants, do not judge a book by its cover! I have enough to pay cash for an e-reader and also bigger things. 

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